TERMS OF SERVICE

Last Updated: November 15, 2025

PLEASE READ THESE TERMS CAREFULLY BEFORE USING OUR SERVICE.

1. Agreement to Terms

By signing up for The Office Foreman ("Service," "we," "us," or "our"), you agree to these Terms of Service. If you don't agree, please don't use our service.

2. Service Description

What we provide:

  • Text-based administrative support for contractors and tradespeople

  • Receipt organization and forwarding to your bookkeeper

  • Mileage tracking and log preparation

  • Invoice reminders and follow-ups

  • General administrative assistance via text message

  • Access to resource library and templates

  • Coordination with your bookkeeper (with your permission)

What we DON'T provide:

  • We are NOT bookkeepers, accountants, or CPAs

  • We do NOT prepare tax returns or provide tax advice

  • We do NOT provide legal advice

  • We do NOT offer financial planning or business consulting

  • We do NOT guarantee any specific financial outcomes

  • We do NOT provide emergency 24/7 support

3. Membership and Billing

Subscription:

  • Monthly membership: $99/month

  • Billed automatically on the same day each month (date determined by date of signup)

  • No long-term contracts required

  • Month-to-month commitment

Payment:

  • Payment processed through Squarespace

  • You authorize recurring monthly charges

  • Fees are non-refundable except as stated in Section 4

  • We reserve the right to change pricing with 30 days notice

Failed Payments:

  • If payment fails, we'll attempt to contact you

  • Service may be suspended after 3 days of non-payment

  • Account terminated after 10 days of non-payment

  • You're responsible for any payment recovery fees

4. Cancellation and Refunds

You can cancel anytime:

  • No cancellation fees

  • Email us at TheOfficeForeman@gmail.com or text CANCEL

  • Cancellation effective at end of current billing period

  • You'll retain access until the end of paid period

  • No refunds for partial months

Money-Back Guarantee (First Month Only):

  • If you're not satisfied in your first 30 days, we'll refund your first month

  • Request refund via email: TheOfficeForeman@gmail.com

  • After first month, no refunds for any reason

We may cancel your account if:

  • You violate these Terms

  • You abuse the service (harassment, spam, illegal activity)

  • Your payment repeatedly fails

  • You provide false information

5. Your Responsibilities

You agree to:

  • Provide accurate contact and billing information

  • Keep your phone number current and active

  • Send clear, readable receipt photos

  • Respond to our requests for clarification in a timely manner

  • Maintain your own backups of important documents

  • Pay your bookkeeper/CPA separately (we're not their substitute)

  • Use the service only for legitimate business purposes

  • Treat us with respect (no harassment or abuse)

You agree NOT to:

  • Share your membership access with others

  • Use the service for illegal purposes

  • Send us threatening, harassing, or abusive messages

  • Attempt to hold us liable for bookkeeping or tax errors

  • Misrepresent information to us or your bookkeeper

  • Spam our text line with excessive non-service messages

6. Text Messaging Terms

By using our service, you consent to:

  • Receive text messages at the number you provide

  • Messages from us during business hours (7am-7pm Mon-Fri, Central Time)

  • Occasional messages outside business hours if urgent

  • Message frequency varies based on your usage (typically 5-15 per week)

Text Message Opt-Out:

  • You can opt out anytime by replying STOP

  • Opting out ends your ability to use the service

  • If you opt out, your membership continues but service is unavailable

  • You must cancel membership separately to stop billing

Message & Data Rates:

  • Standard message and data rates apply from your carrier

  • We're not responsible for carrier charges

  • We recommend an unlimited texting plan

7. Service Availability

Our service hours:

  • Monday - Friday: 7am - 7pm Central Time

  • Saturday & Sunday: Closed (emergency texts answered Monday)

  • Holidays: Reduced hours (notified in advance)

Response times:

  • Standard messages: Within 4 hours during business hours

  • Complex requests: Within 24-48 hours

  • After-hours messages: Responded to next business day

We don't guarantee:

  • Instant responses

  • 24/7 availability

  • Uninterrupted service (technical issues may occur)

  • That your bookkeeper will accept our format

8. Limitation of Liability

IMPORTANT - PLEASE READ:

We are an administrative support service, not financial professionals.

We are NOT liable for:

  • Errors in bookkeeping or tax preparation (done by your bookkeeper/CPA)

  • Lost receipts or documents (you should keep your own copies)

  • Missed tax deadlines or penalties

  • IRS audits or tax issues

  • Financial losses of any kind

  • Business decisions you make based on our reminders

  • Mistakes in mileage calculations (estimates only)

  • Your bookkeeper's errors or omissions

  • Technical failures (phone service, internet outages)

  • Any damages exceeding the amount you paid us in the last 3 months

You acknowledge that:

  • We organize information; we don't verify its accuracy

  • Your bookkeeper/CPA is responsible for actual bookkeeping and taxes

  • You're ultimately responsible for your business finances and taxes

  • We provide administrative support, not professional financial advice

  • You should review all organized information before it goes to your bookkeeper

Maximum Liability: If we're found liable for anything, our maximum liability is limited to the amount you paid us in the 3 months before the claim.

9. Intellectual Property

Our property:

  • Templates, checklists, and resources we provide remain our property

  • You can use them for your business while you're a member

  • You can't resell, redistribute, or claim them as your own

  • Our service name, logo, and branding are our trademarks

Your property:

  • Your business information, receipts, and documents remain yours

  • We have a limited license to organize and share them per your direction

  • You can request copies of everything at any time

  • We'll delete your information after the retention period (see Privacy Policy)

10. Third-Party Services

We use these third-party services:

  • Squarespace: For website and payment processing

  • OpenPhone/Quo: For business text messaging

  • Google Drive (or similar): For document storage and organization

You understand that:

  • These services have their own terms and privacy policies

  • We're not responsible for their failures or data breaches

  • Service interruptions may affect our ability to serve you

  • We may change service providers with notice

11. Disclaimer of Warranties

Our service is provided "AS IS" and "AS AVAILABLE."

We make no warranties:

  • That the service will be uninterrupted or error-free

  • That your bookkeeper will accept our format

  • That you'll save money or improve your business

  • That we'll catch every receipt or reminder

  • About the accuracy of mileage calculations (estimates only)

  • That texts will always be delivered (carrier issues can occur)

12. Indemnification

You agree to defend, indemnify, and hold us harmless from any claims, damages, or expenses (including legal fees) arising from:

  • Your violation of these Terms

  • Your violation of any law or regulation

  • Your bookkeeper or CPA's errors

  • Your business activities

  • Information you provide to us

  • Disputes with your bookkeeper, CPA, or customers

13. Dispute Resolution

If there's a problem:

  1. Contact us first: TheOfficeForeman@gmail.com or 251-504-8335

  2. We'll work with you in good faith to resolve it

  3. Most issues can be solved with a conversation

Arbitration:

  • If we can't resolve a dispute informally, it will be resolved through binding arbitration

  • Arbitration will be in Baldwin County, Alabama

  • Alabama law governs these Terms

  • No class actions or jury trials

Small Claims Court:

  • Either party may bring a claim in small claims court instead of arbitration

  • Claims under $5,000 may be filed in Baldwin County small claims court

14. General Terms

Entire Agreement: These Terms and our Privacy Policy constitute the entire agreement between you and us.

Severability: If any provision is found unenforceable, the rest remains in effect.

Waiver: Our failure to enforce any right doesn't waive that right.

Assignment: You can't transfer your membership. We may transfer our rights with notice.

Force Majeure: We're not liable for delays caused by circumstances beyond our control (natural disasters, internet outages, pandemics, etc.).

Changes to Terms: We may update these Terms with 30 days notice via email or text. Continued use after changes means you accept the new Terms.

Survival: Sections about liability, disputes, and intellectual property survive after termination.

15. State-Specific Terms

Alabama-Specific:

  • These Terms are governed by Alabama law

  • Disputes resolved in Baldwin County, Alabama

  • We comply with Alabama business licensing requirements

Contractor Services:

  • We don't provide contractor licensing advice

  • We don't replace required contractor insurance

  • Compliance with Alabama contractor regulations is your responsibility

16. Contact Information

Questions about these Terms?

Email: TheOfficeForeman@gmail.com
Phone/Text: Owner: Rebekah 251-504-8335
Business Address: PO BOX 754 Fairhope, AL 36533
Business Hours: Mon-Fri 7am-7pm Central

17. Acknowledgment

By signing up, you acknowledge that:

  • You've read and understand these Terms of Service

  • You've read and understand our Privacy Policy

  • You agree to receive text messages as described

  • You understand we're not bookkeepers, CPAs, or financial advisors

  • You're responsible for your own business finances and taxes

  • You're at least 18 years old and legally able to enter this agreement

  • The information you provide is accurate

If you don't agree with these Terms, please don't use our service.